Answer
Mar 30, 2025 - 08:20 AM
If you are not 100% satisfied with the Med-Aire Assure Alternating Pressure, Low Air Loss Mattress, we offer a refund on all unused, resellable goods returned within 30 days* of purchase, unless marked otherwise on the product page. A restocking fee will be deducted from your refund. This 15% fee varies by product and is not applied if the return is for a defective or incorrect item. Your original shipping cost will be refunded if all items in the order are returned. If the issue is on our end, such as a damaged or incorrect "air assure" product, we will take full responsibility. Otherwise, you may return the item at your cost. Please read the Return Policy through this link.